Data protection and client confidentiality

We will hold records of your name, address and other information from which you and your pet can be identified in combination with their medical history. We only use this information for the purpose of providing veterinary services and we do not pass this information on to third parties unless requested to do so by a veterinary surgeon taking over a case or for animal welfare considerations.

Personal information given via the website is held strictly confidential and will not be distributed or sold to third parties.

We will respect an option to remove you from our marketing or mailing list if so indicated on the ‘update your details’ form on our website.

Cookie Policy

dog biscuits Barrow Hill Vets Ashford

This website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse websites.

Our Cookies help:
- make our website work as you'd expect;
- remember your settings during and between visits;
- improve the security/speed of the site;
- allow you to share pages with Facebook;

We do not use cookies to:
- collect any personal identifiable information (without your express permission);
- collect any sensitive information (without your express permission);
- pass data to advertising networks;
- pass personally identifiable data to third parties;
- pay sales commissions.

You can learn more about all the cookies we use below.

Allowing us to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work, as you would expect.

We use cookies to make our website work in the following ways:
- contact form validation to prevent spam e-mails being sent
- tracking anonymous visits to website for statistical purposes

Anonymous visitor statistics cookies
We use cookies to compile anonymous visitor statistics such as how many people have visited our website, what type of technology they are using (e.g Mac or Windows which help to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytic programs also tell us if, on an anonymous basis, how people reached this site (e.g from a search engine).
Google analytics places four cookies on your browser (_utma, _utmb, _utmc, _utmz).
Google's cookie policy can be found here: Link
To disable Google Analytics, visit this tool -

Turning Cookies Off
Most modern browsers allow you to control your cookie settings. You can disable them completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website and also a large population of websites on the Internet that use cookies to serve their content.
To learn how to disable cookies on browsers please click here.

Google Maps
We use Google Maps to give users the opportunity of visiting our business location. Google Maps only uses cookies to enable you to use the functionality of their map software. No personal information is stored on our website through the use of Google Maps.